Your comfort

Discover here all the services made available by the CHU to make your stay as pleasant as possible.

With the exception of a few services for which renovation is planned, the 1 or 2-bed rooms benefit from all the comforts of a modern establishment.
Private rooms can only be guaranteed according to the availability of the service.

At the request of families, the provision of an extra bed is offered when the patient is in a private room, except in the intensive care, intensive care and psychiatric sectors. These berths are free of charge when it comes to the hospitalization of a child.

The prices of the services are displayed in the entrance offices, in the control rooms, but also on the door of your room.

The meal is a privileged moment that is part of the care process.

Indeed, dietary prescription is a curing act in the same way as a drug prescription. The catering team strives to offer you a variety of menus, developed by our team of dieticians and cooks. 


The menus meet 3 essential requirements:

Nutritional qualities: meals must meet the specific nutritional needs of each individual,

• Sanitary quality: meals must comply with strict hygiene rules,

• Taste quality: our catering teams do their utmost to ensure that meals remain a moment of pleasure, even in the context of hospitalization.

Your meals over a day: 

• Traditional breakfast (between 7am and 8am), 

• Lunch (between 12pm and 12:30pm), 

• Taste in some services, 

• Dinner (between 7pm and 7.30pm), 

• Additional snacks (on medical prescription).

Meals consist of an appetizer, meat or fish or eggs, vegetable and starch, cheese or dairy, dessert and a portion of bread.


As soon as you enter, you can express to the agents in your care unit the diet you are on and your dietary aversions (what you do not want to eat). We will try to offer you a substitute dish.

To obtain your direct and personal telephone number for free and immediately, or to subscribe to an unlimited television and telephone package locally and nationally:

  • dial 4 32 10
  • go to the establishment's LTH reception point (open Monday to Friday, from 10 a.m. to 6 p.m., and on weekends and public holidays from 11 a.m. to 6 p.m.)
  • scan the QR code provided on the television in the room
  • use the following link: www.lth-multimedia-chumontpellier.fr 

Phone

To be called in your room, your correspondents must dial one of the LTH reception numbers, which will give them your personal telephone number:

  • 09 78 33 89 00 if your room is located in Arnaud de Villeneuve / Antonin Balmes
  • 09 78 33 88 00 if your room is located at Arnaud de Gui de Chauliac / St Eloi / Bellevue
  • 09 78 33 87 00 if your room is located in Lapeyronie / La Colombière

 
To call an external correspondent, (if you have taken out the corresponding subscription), dial: * 0 (star key followed by zero), then dial the number of your correspondent.

Cellphone

Mobile phones must not be used within the premises of the CHU establishments and must be systematically kept in the off position in hospital premises.
Only medical and paramedical staff are authorized to use their mobile phones on a strictly professional basis (see Internal Regulations of the Montpellier University Hospital).

Television

Your package will give you access to a wide choice of channels.
If you change rooms or services, if you have a problem: contact the Telephone/Television call center on 4 32 10 (free call) or go to the reception desk of the establishment.

Secure internet access is available free of charge. Patients, parents or caregivers with a computer, tablet or telephone can surf the Internet during their stay in hospital.

  • Click on "WIFI-PATIENT-CHU-MONTPELLIER" in the Wifi network proposals.
  • If you do not have identifiers yet, click on "receive your identifiers by SMS"
  • On the form, enter Last name, First name, date of birth, mobile phone number then click on "register"
  • Your username and password will be sent to you by sms, log in.
  • Your account is active for 15 days, you can now surf the Internet!

 

Your mail is distributed and collected in the service.

You can receive or send money orders through the vaguemestre of the hospital (internally: 3 94 53).

Indicate your exact address to your correspondents:

  • your name,
  • the exact name of the service and unit,
  • the establishment,
  • 34295 Montpellier cedex 5

Cafeterias and newspapers

For patients et les visitors.

Lobby of Arnaud de Villeneuve hospital

Monday to Friday from 7 a.m. to 8 p.m., and weekends and holidays from 8 a.m. to 7 p.m.

Lobby of Lapeyronie hospital

Monday to Friday from 7:30 a.m. to 7 p.m., and weekends and holidays from 9 a.m. to 6 p.m.

Lobby of Gui de Chauliac hospital

Monday to Friday from 7 a.m. to 7:30 p.m., and weekends and holidays from 9 a.m. to 6:30 p.m.

Once a week, volunteer librarians come to the rooms to provide free books and magazines.

When you leave, remember to leave the books borrowed in the service.

For those who can move around, the libraries are open:

Arnaud de Villeneuve: on Tuesdays, 1:30pm to 4:30pm (tel: 3 14 40)

Lapeyronie: on Mondays and Tuesdays, 2pm to 4:30pm (tel: 3 81 86)

Gui de Chauliac/Saint Eloi: on Mondays and Wedmesdays, 2pm to 4:30pm (tel: 3 71 63)

The wellness stopover

Located in the Medical Oncology department at Saint-Eloi Hospital, "L'Escale de Bien-être" welcomes all patients, children and adults hospitalized, suffering from cancerous pathologies.

Because well-being is not just an appearance, it is also essential.

Different treatments are provided by a socio-esthetician, for a real moment of relaxation : beauty treatments, relaxing treatments, sophrology, support and monitoring...

Do not hesitate to talk to your healthcare team and make an appointment with the socio-esthetician: 
Internally: 1 95 58
Mobile: +336 65 84 95 58 
By email: m-arbieu@chu-montpellier.fr